Terms & Conditions

The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "NW Wholesaler Inc" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions. NW Wholesaler Inc.. of WA.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of NW Wholesaler., Copyright © 2008, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards

We accept the most major credit cards via PAYPAL secured checkout.  There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Money Orders, Cashier's Checks, Company Checks, & Personal Checks

We can accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Offline payment methods must telephone in for approval (425-765-5824). Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks. 

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Due to live plants health and safety, they may be shipped separately from other items in order.  Regardless, of shipping decisions, you will only be charged for shipping at the rate quoted to you on your purchase receipt.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. NW Wholesaler reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether NW Wholesaler. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Out of Stock Products

As we try to keep our product fully stocked,  there may be times when the product you have ordered is out-of-stock.  WE DO NOT auto ship "out of stock" items. We will contact you and update you on the situations. You will have the choice to wait for item to become available or receive and refund. 

Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Privacy on Other Web Site

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. NW Wholesaler  is not responsible for the actions of third parties. 

Returns

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Due to weather and carrier issues, live plants can not be guarnateed after leaving our location. However, please contact us if you feel other situations may apply.

Shipping Policy

Shipping Procedures -- Orders will be shipped the following Monday and/or Tuesday, provided the product ordered is in stock.

As we can not control the shipping carriers delivery habits, we cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by NW Wholesaler or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Taxes

NW Wholesaler shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, NW Wholesaler shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. NW Wholesaler shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, NW Wholesaler shall immediately issue a credit to your credit card account in the amount of the incorrect price.