Shipping Information

 Order Processing, Shipping & Handling Policies 

All orders are promptly processed and shipped within 3-5 business 
days. Please note that all items ordered are not necessarily shipped 
together. Lucky bamboo  combined with other not live plant orders 
may not be shipped together. We always ship our live plants the 
quickest and most economical way possible, insuring your plants 
arrive healthy and safely. Live plants shipping days are the 
following Monday or Tuesday after order placement. This insures 
your live plants will arrive with no weekend interruptions
after payment notification. **Due to extreme weather conditions and 
carriers shipping habits, we cannot guarantee "live" plants condition 
on arrival. 

Standard Ground Delivery - FedEx Ground Service

NW Wholesaler standard shipping method is FedEx Ground Service, 
which normally takes 1-7 days depending on your shipping 
destination's zone. FedEx requires a physical address and does not 
deliver to PO Box addresses. Orders sent to PO Boxes ship via USPS 
Priority Mail or Parcel Post with Delivery Confirmation and may take longer to 

Secondary Shipping Method - USPS Priority Mail and/or 
Parcel Post

Sometime the use of the USPS service is more economical for your 
order. (smaller quantities, faster delivery, size, etc.) This is the 
preferred method for live plant orders and customers requesting P.O. 
Box deliveries. Generally, these orders are shipped out only on 
MONDAY or TUESDAY after order processing